How last mile delivery optimization can boost your logistics & supply chain business
Do you face strain on supply chain and logistics business
after last delivery?
You won’t face strain if you will understand the reason
behind burden lies actually. If you know the way to unload it, you won’t face
such issues again. Customer’s expectations are increasing day to day in this
modern age. Free delivery, same day delivery and real time tracking feature is
basic demand of customers today.
What’s the impact of it? Growth in service needs enhanced
costs and complexity in supply chain. In this blog, we will find out best
options for last mile delivery and how it will be effective for logistics and
supply chain business.
Let’s go towards basics at first!
What is last time delivery?
This word originated from telecommunication companies as
last mile is known as the connection from ISP to the location of user.
Nowadays, the last time delivery is used by various delivery business wherever
Merchandise transportation from local distribution to customer location.
The basic goal of last Mile delivery in supply chain and
logistics business is to provide package or order to end customer with easier
transportation and hassle-free experience for every party. The last time
delivery, you won’t even get hassle-free and quick delivery but you will also
have satisfied and Happy at the end, customers happiness should be the main
goal of a company and that’s why last Mile delivery Optimization is not only
beneficial but it is also quite essential in a business.
Let’s check out some
of the best practices related to last Mile delivery for supply chain and
logistics business.
Best practices for optimizing last Mile delivery
There are different practices which are chosen by various
organizations but here are some of the practices which can be used by any of
the supply chain and logistics business which provide any kind of delivery
services. All of these practices are mainly procedure for establishment,
streamlining, management, measurement and improvisation of Last mile delivery
performance.
Have a proper plan in place
Business which offers last mile delivery to customers should
also consider changing operations in the similar manner enterprise do along
with factory and warehouse operations.
If we think of it in a simpler manner, enterprises make
strong engineered plan for the production, warehouse operations and adapting
tools which can finally create benchmark performance for well-established
plans.
They well-research plans and do proper management of assets
for optimal manpower utilization.
Supply chain and logistics business have to bring out same
procedure and thinking to optimize last mile delivery services.
Situation can get worse if provider’s PM and you both are at
odds even when there is lot of change in scope.
Leverage modern technologies that fit your business needs
At present, there are number of modern technologies which
are present in market in order to provide help to supply chain and logistics
business which can help in boosting their last mile delivery services easily.
And all the businesses which are looking to avoid financial
costs and hiring in-house professionals for software development will find that last mile delivery system is
best option for them.
In similar manner, one can think of last mile delivery application
development service as an offshore technology.
The logistics application which is mobile-based can provide
advance functionalities which can easily integrate with basic system that
imparts in-depth reports, visibility along with summary of distribution
procedure.
Analyze and assess data
When your last mile delivery software is finally created,
implemented and basis level history is available, you can easily do the
analyzation information in order to gaps in final last mile delivery.
Additionally, custom last mile delivery service which is
integrated along with business intellect can assist you to find out cost saving
potential existence and it is totally achievable also.
With the help of best outsourcing partner, you can include
functionality which can ensure certain information and data which can be in
reach of right person at right time only.
Establish standard procedures
When you have gone the basic level of reports and data, you
can use them to create better process in the business. Always remember that in-depth information
research can enhance development of improved engineered plans.
As we have mentioned before, the best enterprises and
organizations can use advantages of these plans in identifying and establishing
operational processes. Always remember that plans should be well-measured and
realistic which can be used to enhance performance of complete procedure in the
given time.
Monitor driver, not just the vehicle
Various supply chain and logistics business pay attention on
vehicle instead of focusing on driver due to which they lose opportunities in
productivity. For example, according to a DHL report, it is estimated that
around 40-60% time is wasted by drivers away from the distribution center.
In order to ensure that this time is spent in an effective
manner, you need to track and then examine what is driving doing at every step.
Additionally, you will be able to monitor their daily routine tasks like
loading time, vehicle tasks and other activities through which drivers can work
on roads faster and effectively.
Monitor your customers as well
It is very necessary to monitor the performance of your
customers. Like, you can maintain and track history of customers in order to
find out the delivery issues which are caused by customers.
Sometimes, customers don’t even realize that they are main
reason for creating delivery issues. By
getting this information, you can work with customers to get rid of this
problem in future delivery.
Keys to last mile delivery efficiency
Now you are known with the fact that last mile delivery is
final stage between customers and service providing company.
In order to reach this stage, it is necessary that your
company delivery efficient services in order to meet all of the demands of customers
in the best manner. To create perfect operational efficiency plan, you need to
follow four key factors in any logistic and supply chain business:
Inventory tracking
In most of traditional logistics and supply chain
businesses, the inventory tracking end immediately after inventory is finally
loaded in truck.
What is the result? - The last mile delivery isn’t visible
then!
If you are interested in optimizing your last mile delivery
at the best level, then you need to leverage technology which can extend
visibility to last mile.
You can select last mile delivery which can allow you to do
scanning of all the products after they are
placed in truck and then tracking is done till the end point.
In this way, you will be turning delivery truck into a
movable warehouse which would have full visibility over the inventory basically
in real-time.
Check out more: Impact of IoT on Manufacturing, Energy and Logistics Industries
Manage third-party drivers
The companies like supply chain and Logistics Company which
deliver have various types of drivers.
After on-demand boom in industries, various companies have
initiated taking help of independent and freelance drivers to providing best
delivery services through the help of mobile app.
In the same way, you can take the help of last mile delivery
app services from professional who can build
a mobile app which can be helpful in the management of all these drivers in
a particular dashboard.
Data
The route optimization is quite important in supply chain
and logistics business. Even then, most of the companies don’t use real-world
information to optimize routes.
For example, tracking data of delivery along with timing of driver
to reach the destination can help the company to build better plans in future.
After getting such data and information, business can become
more efficient with the help of freelance and independent local drivers.
With history of orders over weekdays, one can easily make
the prediction on particular days of week.
When the demand will be lower, you
won’t have to spend money for driving staff and this would save lot of your
money.
Proof of delivery
In older times, signature was the only proof used for the
confirmation of delivery but can’t be enough at present time.
That’s why it is best to use digital time stamp which can
provide better security about time and place of delivery. It can provide full
proof of the package delivery in the given time.
In Conclusion…Go The
EXTRA MILE!
Last mile delivery has become very popular to provide best
services to the customers as it can fulfill all the expectations of
customers.
So, you should always put your customers first. If you want
to have a customer driven business, then you need to provide 24x7 customer care
services along with website, social networking and mobile app development. Social network play a crucial role in
enhancing your supply chain and logistics business.
You can have a look at your present company business with
fresh eye and then you can visit FuGenX Technologies, a leading
mobile company which uses the above plans and strategies to improve delivery
and customer care service as it can finally enhance the customer satisfaction
to a greater level.
Also Recommended Here: How to Create Mobile App – Ultimate Guide
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